Help and complaints

Tell us what went wrong.

Open the Kredit account where the problem happened. This helps us find the right sale or payment without asking you to share private details in public.

01

Open your account

Choose the customer or seller account below.

02

Tell us what happened

Add the Kredit number, date, amount and the result you expected.

03

Check for updates

Your information and our answer will stay with the same case.

You can share

  • The Kredit number
  • Dates and money amounts
  • A clear account of what happened
  • A receipt or photo that helps

Never share

  • Your password, OTP or recovery code
  • Your full card or bank login details
  • Another customer's private information

Where do you use Kredit?

I buy goodsI sell goodsI cannot sign in

For a possible security problem, share only a short description first. We will give you a safe way to send more details.